Combine AI with human empathy for the most effective customer care service.

Contact sales
AI - Human Hybrid for best customer experience

AI - Human Hybrid for best customer experience

  1. Users can navigate in a self service button bot
  2. AI recommends relevant answers to chat agent
  3. AI bot answers complex questions automatically
Contact sales

Seamless integration with any contact center technology

  • Chatler works on top of the leading customer care service platforms.
  • There’s no need to replace your current solution or implement new systems.
  • Our API product upgrades any contact center with AI capabilities within days.
Seamless integration

5 simple steps to master conversational AI

Turn your data into insights

1. Turn your data into insights

Businesses gather immerse data about their customer conversations but only use a small portion of it. At Chatler.ai we turn your text data into useful insights. We analyse text based conversation logs (chat, email,comments, etc) and tell the real story hidden in your conversations.

2. Know your conversations

By segmenting the conversations we can differentiate easy to automate topics from complex multiple outcome conversations.

Know your conversations
Automate basic functions

3. Automate basic functions

The simplest conversations and tasks can be turned into easy to navigate and user friendly button bots. Just like IVR’s these bots serve as self service customer care channels.

4. Augment your agents' capabilities with AI

We help chat agents' work by recommending relevant replies even to complex questions where a chatbot might get confused. Human agents don’t have to search and copy-paste replies from internal knowledge base. Relevant replies appear right in the chat user interface.

Augment your agents capabilities with AI
Automate gradually

5. Automate gradually

AI algorithms track chat agents' interactions and learn from their behaviour. Chatler learns from every conversation. Over time AI takes over when you are comfortable.

Language independent algorithms for cross border solution

Chatler’s AI Engine is language-independent. It can be used even for the most complex languages. Quick rollout from country to country is possible. Testing Chatler.ai in a pilot country allows easy customization for the next countries while keeping the core unchanged.

Language independent algorithms for cross border solution

70%

of conversation can be
answered with
the help of AI

40%

customer care productivity increasement